Built for Canadian businesses & payroll pros
Service Canada payroll requests, handled.
Received a Request for Payroll Information? Upload it with your payroll records. CaseWRX breaks gross earnings into the Sunday-to-Saturday weeks Service Canada requires and prepares the completed form, ready for your review.
Purpose-built for Service Canada's Request for Payroll Information (INS5097). More request types coming.
Encrypted and secure
At rest and in transit.
Human review before download
Nothing leaves without your sign-off.
Traced to your records
Every answer cites its source document.
How it works
From payroll request to review-ready response
The hard part was never filling in boxes. It is splitting your pay periods into Service Canada's calendar weeks without errors. CaseWRX does the gathering, reconciling, and calculating. You do the review.
ADP Workforce Now
QuickBooks Payroll
Dayforce
Wagepoint
PayworksNo integration required. Export your reports and drop them in.
Step 01
Upload the request
Drop in the Request for Payroll Information as a scan or PDF. CaseWRX reads the claimant, the requested weeks, the office-use codes, and the return deadline automatically.
request-4021.pdf
Service CanadaPayroll Info RequestDue Mar 14Step 02
Tell us your payroll system
CaseWRX understands exports from ADP Workforce Now, Dayforce, QuickBooks Payroll, Wagepoint, and Payworks, and tells you exactly which reports to pull. It only asks for what the requested weeks actually need. Any spreadsheet with dates, hours, and rates works too.
Your payroll system
QuickBooks Payroll
Export these 2 reports
Payroll Details report
RequiredTime Activities by Employee
Hourly employee
Requested weeks cross 3 pay periods, so time detail is needed to split them accurately.
Step 03
Review the findings
Every weekly amount traces back to a source document and a deterministic calculation. Verified answers, flagged gaps, nothing invented.
Field verification
Gross earnings, week of Jan 4
$1,842.00
Pay register, p.4
Gross earnings, week of Jan 11
$1,910.50
Pay register, p.5
Final pay period split
Needs attention
Flagged
Step 04
Download the response
Get the completed form with Sections 1 through 3 filled in, plus an evidence package, ready to sign and return before the deadline.
Response package
Completed form + evidence + summary
FORM.pdfEVIDENCE.zipSUMMARY.pdfReady
Completed and ready to send
Have a payroll request ready?
Upload it now and get an evidence-backed response ready to review.
Why CaseWRX
AI proposes. Evidence proves.
Sophisticated under the hood, radically simple to use. You give us the request and your payroll records, we handle the case.
Evidence, not guesses
Every material answer links back to a source document, a page location, and a deterministic calculation. CaseWRX never silently invents missing information.
Calendar-week math, in code
Pay-period-to-calendar-week splits, weekly gross totals, and date-range checks run in code, not the model. Results are recomputed and verified before they reach you.
Human review, always
CaseWRX prepares the response and surfaces what needs attention. Nothing goes back to Service Canada without your sign-off.
Workspaces & clients
Built multi-tenant from day one. Manage many clients across one workspace, ideal for bookkeepers and accounting firms.
Auditable case history
Durable, resumable processing with persisted intermediate outputs and a complete, traceable record for every case.
Encrypted and secure
Sensitive payroll and business records are encrypted at rest and in transit, with private document storage scoped to your workspace.
If CaseWRX can't prove an answer, it asks you.
Missing or conflicting information is flagged for your review instead of silently filled in.
Who it’s for
One workspace, every client
Whether you handle paperwork for a single business or hundreds, CaseWRX keeps ownership, access, and billing organized by workspace. Pick a seat. This is what yours looks like.
Businesses
Answer requests for your own employees
Owners, payroll administrators, HR managers, and controllers answering EI payroll requests for their own employees.
Bookkeepers & accountants
Every client, one workspace
Payroll and accounting professionals handling Service Canada payroll requests across dozens or hundreds of client businesses.
Payroll & HR teams
A process, not a scramble
Handle recurring employee and government requests with a consistent, auditable process instead of one-off scrambles.
Northstar Manufacturing Ltd. workspace
Your cases
2 open
Payroll request · M. Tremblay
Former employee · Due Mar 14
Payroll request · J. Fortin
Requested weeks: Dec 28 – Jan 24
One company, its own records, its own cases. Nothing else to manage.
Got a Request for Payroll Information in the mail? Answer it before the envelope gets lost.
Sign up in seconds. No company setup, no wizard. Upload the Service Canada request and start your first case.